KarmaCX

Cookie Policy

Last updated: September 14, 2025
Effective date: September 14, 2025

1. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit our website karma-bot.com. They help us provide and improve our services by storing information about your preferences and usage patterns.

2. Types of Cookies We Use

2.1 Necessary Cookies

These cookies are essential for the website to function properly. They enable basic functions such as page navigation, access to secure areas, and maintaining your session. These cookies cannot be disabled.

2.2 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this data to analyze website performance and improve user experience.

2.3 Functional Cookies

These cookies enable enhanced functionality and personalization features. They may be set by us or by third-party providers whose services we use on our pages.

2.4 Marketing Cookies

These cookies are used to deliver advertisements that are relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.

3. Specific Cookies and Services

We use the following third-party services that may place cookies:

  • Google Analytics: Website analytics and performance tracking (26 months retention)
  • Vercel Analytics: Website performance monitoring (session-based)
  • Cookie Consent Management: Stores your cookie preferences (12 months)

4. Managing Your Cookie Preferences

You can manage your cookie preferences in several ways:

4.1 Cookie Consent Banner

When you first visit our website, you will see a cookie consent banner allowing you to accept all cookies, reject non-essential cookies, or manage your preferences in detail.

4.2 Browser Settings

You can control cookies through your browser settings:

  • Chrome: Settings → Privacy and Security → Cookies and other site data
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Cookies and website data
  • Edge: Settings → Cookies and site permissions → Cookies and site data

4.3 Third-Party Opt-Outs

You can opt out of specific services:

  • Google Analytics: Use the Google Analytics Opt-out Browser Add-on
  • Google Ads: Visit Google Ads Settings to manage ad personalization

5. Impact of Disabling Cookies

If you choose to disable cookies, some features of our website may not function properly. Specifically:

  • You may need to re-enter preferences on each visit
  • Some interactive features may not work correctly
  • We may not be able to provide personalized content
  • Website performance optimization may be reduced

Necessary cookies cannot be disabled as they are essential for the website to function.

6. Cookie Security and Data Transfers

We implement appropriate security measures for cookies, including secure transmission protocols and access controls. Some third-party services may transfer cookie data outside the European Economic Area (EEA) with appropriate safeguards in place.

7. Legal Basis

Under GDPR and ePrivacy regulations, we process cookie data based on:

  • Necessary cookies: Legitimate interest for website functionality
  • Analytics cookies: Legitimate interest for website improvement
  • Marketing cookies: Your explicit consent
  • Functional cookies: Legitimate interest or consent, depending on functionality

8. Updates to This Policy

We may update this cookie policy from time to time to reflect changes in our practices, services, or legal requirements. Material changes will be communicated through our website or via email to registered users.

9. Contact Us

If you have any questions about our use of cookies or this policy, please contact us at:

Email: support@karma-bot.com