KarmaCX vs the Rest
We price per resolution—no seat tax, no opaque bundles. See how we compare on pricing, setup speed, AI quality, and transparency.
Executive Summary
Quick comparison of leading AI support tools
Per-resolution at $0.99, but requires at least one Intercom seat (from $29/seat/mo, billed annually). Best for teams already on Intercom.
Compare DetailsMarkets "from $0.50 per AI conversation", larger volumes sit behind add-ons/tiers. Good SMB fit, watch plan gating.
Compare DetailsOutcome-based AI at ~$1.00–$2.00 per automated resolution plus agent seats (e.g., $115/agent/mo on some suites). Strong enterprise stack, budgeting can be volatile.
Compare DetailsTicket-based (e.g., $60 includes 300 tickets, overage $40/100), AI automations are extra (outcome-based). Excellent for Shopify-first teams.
Compare DetailsPer resolution pricing at $0.50 or lower. No seat tax, no mandatory costs. Predictable: pay only for solved issues.
Contact SalesQuick Comparison
See how we stack up against
| Vendor | Core model | AI / automation price | Other mandatory costs | Notes |
|---|---|---|---|---|
| KarmaCX | Per resolution | $0.50 or lower | — | Predictable: pay only for solved issues |
| Intercom (Fin) | Per resolution | $0.99 | Seat from $29/seat/mo (annual) | 50-resolution monthly minimum if used standalone with other helpdesks |
| Tidio (Lyro) | Per AI conversation | From $0.50 / conversation | Plan/add-on gating varies | Lyro packs + Customer Service plans, 50 free Lyro conv. to start |
| Zendesk (AI Agents) | Per automated resolution | ~$1.00–$2.00 / AR | Seats (e.g., $115/agent/mo) | Outcome-based pricing; baseline ARs then pay-as-you-go |
| Gorgias | Per ticket (+ AI extra) | AI add'l (outcome-based) | Plans e.g., $60/300 tickets, overage $40/100 | AI automation is charged on top of ticket fees |
All USD. "As of" Sept 2025. Always check vendor pages for your region/contract.
Cost example: 1,000 resolutions/month
Why we show 1,000: it's a common SMB threshold and makes apples-to-apples budgeting easier.
$0.45 × 1,000 = $450
$0.99 × 1,000 = $990, plus ≥1 seat $29
$0.50 × 1,000 (plus any base plan/add-on requirements)
$1.50–$2.00 × 1,000, plus agent seats
$60 plan (300 tickets) + 700 overage @ $40/100 (AI automation extra)
Pricing predictability
Seat-free, resolution-only pricing vs seat-plus-usage stacks—what that means during seasonal spikes.
Setup speed
KarmaCX live in hours, not months - a 3-step setup process.
AI quality & guardrails
How we avoid hallucinations, handoffs, and keep answers on-brand.
Integrations
Shopify, WooCommerce, Stripe, HubSpot integrations coming soon.
Detailed Comparisons
Deep dive into how KarmaCX compares with each competitor
Both charge per resolved conversation. Intercom also requires seats; KarmaCX doesn't.
Compare in DetailTidio promotes low "from $0.50" pricing; real costs depend on add-ons and plan gating.
Compare in DetailZendesk's outcome-based pricing is powerful but costs scale fast with automation success.
Compare in DetailGreat for Shopify teams but ticket-based pricing with AI automation billed on top.
Compare in Detail