KarmaCX vs the Rest
We price per resolution: no seat tax, no opaque bundles. See how we compare on pricing, setup speed, AI quality, and transparency.
Executive Summary
Quick comparison of leading AI support tools
Per-resolution at $0.99, but requires at least one Intercom seat (from $29/seat/mo, billed annually). Best for teams already on Intercom.
Compare DetailsMarkets "from $0.50 per AI conversation", larger volumes sit behind add-ons/tiers. Good SMB fit, watch plan gating.
Compare DetailsOutcome-based AI at ~$1.00–$2.00 per automated resolution plus agent seats (e.g., $115/agent/mo on some suites). Strong enterprise stack, budgeting can be volatile.
Compare DetailsTicket-based (e.g., $60 includes 300 tickets, overage $40/100), AI automations are extra (outcome-based). Excellent for Shopify-first teams.
Compare DetailsPer resolution pricing at $0.50 or lower. No seat tax, no mandatory costs. Predictable: pay only for solved issues.
Contact SalesQuick Comparison
See how we stack up against
| Vendor | Core model | AI / automation price | Other mandatory costs | Notes |
|---|---|---|---|---|
| KarmaCX | Per resolution | $0.50 or lower | — | Predictable: pay only for solved issues |
| Intercom (Fin) | Per resolution | $0.99 | Seat from $29/seat/mo (annual) | 50-resolution monthly minimum if used standalone with other helpdesks |
| Tidio (Lyro) | Per AI conversation | From $0.50 / conversation | Plan/add-on gating varies | Lyro packs + Customer Service plans, 50 free Lyro conv. to start |
| Zendesk (AI Agents) | Per automated resolution | ~$1.00–$2.00 / AR | Seats (e.g., $115/agent/mo) | Outcome-based pricing; baseline ARs then pay-as-you-go |
| Gorgias | Per ticket (+ AI extra) | AI add'l (outcome-based) | Plans e.g., $60/300 tickets, overage $40/100 | AI automation is charged on top of ticket fees |
All USD. "As of" Sept 2025. Always check vendor pages for your region/contract.
Cost example: 1,000 resolutions/month
Why we show 1,000: it's a common SMB threshold and makes apples-to-apples budgeting easier.
$0.45 × 1,000 = $450
$0.99 × 1,000 = $990, plus ≥1 seat $29
$0.50 × 1,000 (plus any base plan/add-on requirements)
$1.50–$2.00 × 1,000, plus agent seats
$60 plan (300 tickets) + 700 overage @ $40/100 (AI automation extra)
Pricing predictability
Seat-free, resolution-only pricing vs seat-plus-usage stacks, what that means during seasonal spikes.
Setup speed
KarmaCX live in hours, not months - a 3-step setup process.
AI quality & guardrails
How we avoid hallucinations, handoffs, and keep answers on-brand.
Integrations
Shopify, WooCommerce, Stripe, HubSpot integrations coming soon.
Detailed Comparisons
Deep dive into how KarmaCX compares with each competitor
Both charge per resolved conversation. Intercom also requires seats; KarmaCX doesn't.
Compare in DetailTidio promotes low "from $0.50" pricing; real costs depend on add-ons and plan gating.
Compare in DetailZendesk's outcome-based pricing is powerful but costs scale fast with automation success.
Compare in DetailGreat for Shopify teams but ticket-based pricing with AI automation billed on top.
Compare in Detail