KarmaCX

Privacy Policy

Last updated: September 14, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Website Analytics

We use analytics tools to understand how visitors interact with our website. This includes page views, time spent on pages, and general usage patterns.

Form Submissions

When you submit forms on our website, we collect the information you provide, including your name, email address, company information, and any messages you send us.

2. Chat Demo Disclaimer

Our interactive chat demo uses sample data for demonstration purposes only. Please do not enter personal, confidential, or sensitive information in the demo chat widget.

3. Cookies and Consent Management

We use cookies and similar technologies to provide and improve our services. You can manage your cookie preferences through our cookie consent banner.

Types of Cookies

  • Necessary cookies: Essential for the website to function properly
  • Analytics cookies: Help us understand how visitors use our website
  • Marketing cookies: Used to deliver relevant advertisements

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

Under GDPR, you have the right to access, rectify, erase, restrict processing, and port your personal data. You also have the right to object to processing and withdraw consent.

6. Contact for Data Subject Requests

For any privacy-related questions or to exercise your rights, please contact us at: support@karma-bot.com

7. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.