Empower your SaaS customers with instant, accurate support
KarmaCX automates up to 70% of recurring tickets — right inside your product dashboard.
How KarmaCX transforms SaaS support
Built specifically for tech companies that need to scale support without scaling headcount.
Automate technical support
KarmaCX retrieves precise answers from your docs and changelogs, ensuring every user gets consistent replies. No more outdated responses or knowledge gaps across your support team.
Simplify onboarding
Guide new users with interactive flows and reduce "how-to" tickets. KarmaCX helps users get value from your product faster, improving activation rates and reducing churn.
Widget, API, or integrations
Start with our widget for instant POC, use our API for custom in-app integration, or connect through Intercom, Zendesk, HubSpot. Custom integrations? Our MCP server architecture makes them quick.
Scale without friction
Handle thousands of daily questions automatically — no new hires needed. As your user base grows, KarmaCX grows with you, maintaining the same high-quality support experience.
"KarmaCX became part of our platform experience. Our users get help instantly, and our support load dropped by half."
Sarah W.
Head of Support, SaaS analytics company
Everything you need to scale support
From setup to scaling, KarmaCX provides the tools SaaS companies need.
Build
Start with our chat widget (5-minute setup) for quick POC, then upgrade to API integration for custom placement. Upload your docs and product guides — KarmaCX learns instantly. Connect integrations for user context and support desk routing.
- Widget deployment (POC-ready) or API integration (custom placement)
- Automatic documentation and knowledge base ingestion
- Flexible integrations (help desk, CRM, custom) via our MCP architecture
Manage
Monitor conversations, track resolution rates, and identify knowledge gaps. Real-time analytics show you what's working and where to improve.
- Real-time conversation monitoring
- Automated quality scoring
- Seamless handoff to human agents when needed
Scale
As your SaaS grows from hundreds to thousands of users, KarmaCX maintains consistent support quality without proportional cost increases.
- Unlimited conversations on all plans
- Multi-language support for global users
- Enterprise-grade security and compliance
The KarmaCX advantage for SaaS
Real metrics from companies using KarmaCX to scale their support operations
average automatic resolution rate across all queries
ticket deflection rate — preventing tickets from reaching your team
reduction in support costs by automating repetitive requests
See how KarmaCX fits your SaaS
Join SaaS companies that are scaling support without scaling costs. Get started in minutes, not months.