KarmaCX

Reduce admin time and improve patient satisfaction

KarmaCX helps clinics and wellness platforms manage appointments and member inquiries safely.

How KarmaCX transforms health & wellness support

Provide caring, responsive support while maintaining the highest standards of privacy and compliance.

Appointment automation

Let users confirm, cancel, or reschedule instantly. KarmaCX handles scheduling automatically, checking availability in real-time and sending confirmations, reducing no-shows and admin workload.

Service information delivery

Provides accurate answers about treatments, classes, and wellness programs from your content. Members get instant information about services, improving engagement and satisfaction.

Privacy built-in

Sensitive data never stored in vectors; used only to generate the current response. KarmaCX is designed with healthcare privacy standards in mind, ensuring GDPR compliance and patient trust.

24/7 availability

Provide round-the-clock support through your website chat widget. Patients and members get instant help anytime, ensuring no question goes unanswered.

"Our staff spend less time on scheduling and more on care. KarmaCX feels seamless to patients."

Dr. Elena K.

Wellness Clinic Director

Health and wellness industry customer support

Built for health & wellness teams

Everything you need to provide compassionate, efficient support while protecting patient privacy.

1

Build

Start with our widget (add to your website in minutes for instant MVP) or integrate via API. Upload service info and FAQs. Optionally connect practice management systems for appointment context, all with GDPR-compliant privacy built in.

  • Widget (no-code POC) or API (custom integration) deployment
  • Practice management and scheduling system integrations
  • Fast custom integrations with our MCP architecture (HIPAA-ready)
2

Manage

Track patient satisfaction, monitor common questions, and identify service improvements. Understand what matters most to your patients and members.

  • Patient satisfaction and feedback tracking
  • Common inquiry identification for service optimization
  • Seamless escalation to clinical staff when needed
3

Scale

Whether you're a single practitioner or a multi-location wellness brand, KarmaCX grows with your practice without compromising care quality.

  • Handle unlimited patient inquiries simultaneously
  • Multi-location support with centralized management
  • Consistent, compliant responses across all touchpoints
Proven Results

The KarmaCX advantage for health & wellness

Real metrics from clinics and wellness brands using KarmaCX

70%

average automatic resolution rate for member inquiries

65%

reduction in admin time spent on routine questions

65%

reduction in support costs through automation

Learn how KarmaCX helps Health & Wellness teams

Join clinics and wellness brands that are improving patient experiences while reducing administrative burden.